Vision Of Maier+Vidorno
General idea by Mr. Maier & Mr. Motka
M+V becomes
the most trusted partner for all companies coming to India because we cover all
non-core functions so they can focus on what they are good at
Klaus Intros to M+V
India has
many challenges, but even more amazing opportunities. M+V has been helping
European customers for more than 15 years to find practical solutions to the
challenges of the Indian market. We bring European ethics and efficiency in all
aspects of business in India.
Introduction of Maier+Vidorno
Maier +
Vidorno (M+V) Group is the leading strategy consultant and market developer in India. We specialise in helping international companies to plan and set
up their sales, service and manufacturing organisations.
“M+V Marketing and Sales Pvt. Ltd.” sounds
like we are an Indian company and people may not know that we have our roots in
Europe, but we do. In reality, we are a German company in India and this
fact has a great influence on our corporate culture. You can see this in
our core principles: we are open, professional, multicultural, socially
engaged; and in the things that we value: timeliness, tolerance, truthfulness
and family. We work hard to not only present this as an image, but also
to live by these values.
MNS Mission
We build
businesses in India for international companies to meet their global
objectives; our services ensure that all aspects of their operations in India
are handled in the most professional and efficient way.
We aim to
deliver perfect services to our companies – ensuring that the business of our
clients in India is handled in the “most lean and efficient”/”best possible”
way.
Maier+Vidorno Group Mission
Our mission
is to successfully establish our clients’ Indian organizations by providing the the highest standard of professional services, from market entry consulting to
solidifying their long-term market presence in India. For more than 15
years M+V has provided industry-independent expertise and a countrywide
infrastructure to multinational corporations from the US, Europe, and Asia to set up
their Indian operations. With more than 150+ operational staff (back and
front office), about 200 Sales Managers and five offices located throughout
India, our group provides multinational companies immediate access to India’s
largest and most profitable markets and guarantees companies a safe, effective
and efficient market entry.
Equal Opportunity for All statement
All parts
of the M+V group are committed to a gender-friendly workplace. We seek to
enhance equal opportunities for men and women, prevent/stop/redress sexual
harassment at the workplace and institute good employment practices.
M+V will
not distinguish between any gender, caste, creed or religion. The
criteria for selection and appraisal will be merit and performance.
Quality Policy
We ensure
client satisfaction by not only continually improving management processes and
services, but also by applying internationally accepted benchmarks
and ensuring innovation, transparency, integrity and professional business
diligence.
Goals, objectives and targets
Corporate Objective
|
How to achieve the objective
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Achieve
client satisfaction
|
·
Regular client satisfaction surveys
·
Follow the process for managing all feedback
·
Ensure the achievement of the other objectives
|
Consistently
and cost-effectively furnish services that meet client needs
|
·
Effective contract development & management
·
Act on lessons from regular Client Satisfaction reviews
·
Ensure the achievement of the other objectives
|
Continuously
reduce client-to-client variation in service quality
|
·
Develop & implement full Quality Management System – including
1. Documentation (QML, SOPs, DPLs
etc.) & efficient record keeping
2. Regular analysis of MIS by all
levels of management
3. Acting on results of regular
internal process auditing
4. Ensure all policies refer to
appropriate laws and regulations - national & international
|
Ensure
our core values and principles throughout our work
|
·
Develop our responsible business strategy and ensure the
implementation and regular review
|
Eliminate
waste
|
·
Ensure all relevant Policies include an environmental focus
·
Ensure Codes of Conduct include conservation of resources
|
Attract,
motivate and effectively manage employees
|
·
Ensure the implementation of the HR Strategy and regularly review to
continually improve our approach
|